Privacy Policy

1. Introduction

Sola Shade (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you visit www.solashade.com.au.

2. What Information We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Business name (if applicable)
  • Address/location details
  • Any other information you provide via forms, email, or phone

We may also collect non-personal information such as:

  • Browser type
  • IP address
  • Pages visited
  • Time spent on our website

3. How We Collect Information

We collect personal information through:

  • Website contact forms
  • Quote requests
  • Newsletter sign-ups
  • Direct communication (email, phone, or in person)
  • Cookies and analytics tools

4. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide quotes
  • Deliver our products and services
  • Communicate with you about your project
  • Send marketing communications (if you opt in)
  • Improve our website and services
  • Comply with legal obligations

5. Disclosure of Personal Information

We may disclose your information to:

  • Service providers (e.g. website hosting, marketing platforms)
  • Contractors and business partners involved in delivering our services
  • Legal or regulatory authorities if required

We do not sell or rent your personal information to third parties.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve user experience
  • Analyse website traffic
  • Support marketing and advertising efforts

You can control or disable cookies through your browser settings.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including:

  • Secure servers
  • Access controls
  • Regular system monitoring

However, no method of transmission over the internet is completely secure.

8. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To do so, please contact us using the details below.

9. Marketing Communications

We may send you marketing communications if you have opted in. You can unsubscribe at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Sola Shade
Email: sales@solashade.com.au
Phone: (08) 930 930 12
Website: www.solashade.com.au